Additional information
Weight 48 kg
Product Styles

Sonno Original Size

King: 190x180x23cm, Queen: 190x150x23cm

Warranty

3 years Warranty

Assembly Difficulties

No assembly required

Mattress Size

,

Shipping

Shipping

We provide shipping to West Malaysia, East Malaysia, and Singapore with charges.

Estimated shipping time
West Malaysia: 7-10 working days
East Malaysia: 4 weeks
Singapore: 3-4 weeks

*Do take note that shipping might take longer time during the festive season.*

Please read more information about our shipping and delivery.

Product Warranty

Product Warranty

  1. Our standard 3-year product warranty automatically covers all items that are sold at neolivin.com.
  2. The product warranty allows you to exchange any parts and/or products that lie under manufacturing defects.
  3. Our exchanges policy does not cover damage resulting from unique, accidental, or incidental damage resulting from your use or wear and tear of a product.
  4. Neo Livin makes no warranty in respect of any product, express or implied, including any implied warranties of merchantability, quality, compliance with description, and fitness for a particular purpose.
  5. All decisions made by neolivin.com is final.

Read more information about our product warranty, return, and exchange policy

Risk-free Trial Period

Risk-free Trial Period

The Sonno Lite mattress entitled for 200 nights trial.

You can learn more on the trial period here.

We want you to love your sleep every night. That’s why we offer a unique satisfaction guarantee for our mattresses. If, within 100 days of purchasing your Sonno Original Mattress or Sonno Lite Mattress, or within 200 days for the Sonno Luxe Hybrid Mattress, you find you’re not completely satisfied, we’re here to make things right.

Here’s how it works:

Eligibility: The satisfaction guarantee starts from the date of your purchase. However, we ask that you allow your body to adjust to your new mattress by trying it for at least 25 days. We’ve found that this adjustment period is crucial for you to experience the full benefits of your Sonno mattress.

Process: If after 25 days you’re still not convinced, simply let us know. We will arrange for the mattress to be collected from your home.

Refund: Once your return is processed, you will receive a full refund, whether you paid in full upfront or opted for an instalment plan with Sonno.

This guarantee is our commitment to you that we believe in the quality of our mattresses and in your right to a perfect night’s sleep.

Please read our Terms & Conditions carefully before purchasing.

With an unparalleled customer satisfaction rate, we take immense pride in knowing that 98% of our customers are delighted with their Sonno experience. This exceptional rate is a testament to our commitment to quality, comfort, and customer care. When you choose Sonno, you’re not just purchasing a mattress; you’re investing in countless nights of restful sleep backed by a brand that truly cares about your wellbeing. Rest assured, with Sonno, you’re in safe hands.

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